Please read through the Terms and Conditions thoroughly before enrolling. When enrolling as a client of Move for Life Qigong, you agree to the terms and conditions as laid out on the Move for Life Qigong website, moveforlifeqigong.com and as provided on our booking site.
1. Our Introductory Offers are only available to brand new clients. You can only purchase each Introductory Offer once. The Introductory Offer is non-refundable, non transferable and will activate from the date of your first class booking. Clients found to be buying an Introductory Offer more than once will be suspended and charged any additional class costs they may have incurred.
2. Sessions are not transferable to another individual and cannot be used by another person. If someone other than the person booked into the class arrives to use the session, they will be asked to create an account and purchase their own sessions unless otherwise indicated by the directors.
3. Payment must be made prior to booking. To book into a class you must either have pre-purchased sessions in your account or pay at the time of booking in the studio.
4. Cancellations made within 12 hours prior to the class start time will forfeit that session. No-shows and absences will forfeit that session. Clients have the option to reinstate their session by paying a Late Cancellation Fee (see Late Cancellation Policy).
5. The Client accepts that the open class timetable is subject to change without notice, and some classes may be cancelled on occasion.
6. The Client accepts that rostered Instructors may change on occasion with little or no notice to the client.
7. The Client accepts that regularly timetabled classes may not be available during public holidays, Christmas period & Easter.
8. Sessions are non-refundable and non-transferable. Sessions may only be extended if you are injured, in which case we may request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.
9. Owners and/or practitioners reserve the right to restrict clients to a particular class type for safety reasons; and owners and/or practitioners reserve the right to turn clients away if they do not have the correct medical clearance.
10. If a Group Class you want is full, you can sign up for the waitlist. Should a place become available you will receive either an email from us offering you a place in the class. You are under no obligation to take a waitlisted offer, but please respond if you can attend or not. If you cannot make it, your place will be offered to the next client.
11. Gift cards can be used for Pilates classes and products at Move for Life Qigong. They are not redeemable for cash and are non-transferable. Move for Life Qigong does not offer refunds, transfers, suspensions or extensions on Gift Cards for change of mind, injury, illness, change of address or any other reason. All purchases are final and in accordance with the Australian Competition and Consumer Commission.
CANCELLATION POLICY
Please read through the Cancellation Policy thoroughly before enrolling. When enrolling as a client of Move for Life Qigong, you agree to the terms and conditions as laid out on the Move for Life Qigong website, moveforlifeqigong.com and as provided on our booking site.
1. Objectives and Background
(a) Move for Life Qigong is committed to providing the best service in a timely manner. We aim to accommodate your needs.
(b) Unfortunately, when a client cancels without giving adequate notice, it prevents another client from being served. This cancellation policy is used as a way of respecting the time commitment of all involved. It explains the process for requesting a cancellation and the fees applicable. This policy is used in fairness to both our business and the clients who would otherwise have wanted an appointment.
(c) We are implementing a straightforward cancellation policy to be upfront about all the costs you may face when engaging our services.
2. Cancellation Process
(a) We understand situations can arise in which you must cancel your appointment. Due to limited appointment availability, we request that you cancel with adequate notice. This allows us to fill that appointment slot.
(b) You may cancel by contacting us by:
(i) phone 0400450387; or
(ii) email info@moveforlifeqigong.com.
(c) We require a minimum of 12 hours notice for cancellation. Please inform us 12 hours prior to your scheduled appointment to notify us of any changes or cancellations.
(d) If no prior notice is given or the notice given is not in accordance with the cancellation process, you will be charged a cancellation fee (see below) for the missed appointment.
(e) Late arrivals can only be extended to the remaining time of the scheduled appointment. If you are 10 minutes late past your appointment we will have to reschedule or cancel the appointment, which will incur a cancellation fee.
(f) All references to cancellation of appointments in this clause are also a reference to rescheduling of appointments.
3. Cancellation Fee
(a) The cancellation fee is $25.
(b) The cancellation fee will be charged by bank transfer.
(c) The cancellation fee may be deducted from any deposit paid for the appointment (if any).
(d) The cancellation fee is the sole responsibility of the client and must be paid in full within 1
week after invoicing.
4. Acceptable circumstances for waiving cancellation fees
We understand that plans may change due to uncontrollable and external circumstances. Missed appointments can be unintentional or may stem from an emergency, etc. Therefore, subject to approval by Move for Life Qigong, cancellation due to such circumstances will not incur a cancellation fee.
5. Questions
Our business firmly believes that a good client and business relationship is based upon mutual understanding. Questions about our cancellation policy should be directed to 0400450387.
Terms and Conditions: Enter our competition for a chance to win a fantastic Wellness Pack
1. Eligibility:- The competition is open to individuals aged 18 years or above.- Employees, affiliates, or immediate family members of Move for Life Qigong are not eligible to participate.2. How to Enter:- To enter the competition, participants must follow the specified entry instructions (e.g., liking the post, commenting, tagging a friend, etc.).- Only one entry per person will be accepted.- Any incomplete or inaccurate entries will be disqualified.3. Competition Period:- The competition begins on 08/06/23 at 10:00am and ends on 12/06/23 at 6:00pm (the "Competition Period").- All entries must be submitted within the Competition Period to be eligible for consideration.4. Winner Selection:- The winner will be selected randomly from all eligible entries received.- The draw will take place within 10 days after the end of the Competition Period.- The winner will be notified via email or direct message on the platform used for the competition (e.g., Instagram, Facebook, etc.).- If the winner fails to respond within 5 days of being notified, another winner may be selected at the discretion of Move for Life Qigong.5. Prize:- The winner will receive a Wellness Pack, including:- Exclusive Bamboo Taper Jasmine Tea- 5 FREE Qigong sessions- The prize is non-transferable and cannot be exchanged for cash or any other alternative.- Move for Life Qigong reserves the right to substitute the prize with an alternative of equal or greater value if necessary.6. Publicity:- By participating in the competition, the winner agrees to allow Move for Life Qigong to use their name, likeness, and any submitted content for promotional purposes related to the competition or future marketing activities.7. Data Privacy:- Any personal information collected during the competition will be used solely for the purpose of administering the competition, contacting the winner, and sending marketing materials related to Move for Life Qigong.- Move for Life Qigong may use the personal information to send promotional emails, newsletters, or other marketing communications.- Participants have the option to unsubscribe from marketing communications at any time by following the instructions provided in the communications.- Move for Life Qigong will handle all personal information in accordance with applicable data protection laws and will not sell or disclose personal information to third parties without the participant's consent.8. General Terms:- Move for Life Qigong reserves the right to modify, suspend, or terminate the competition at any time without prior notice.- The decision of Move for Life Qigong regarding any aspect of the competition, including the selection of the winner, is final and binding.- By participating in the competition, entrants agree to comply with these Terms and Conditions.For any questions or concerns regarding the competition, please contact us at info@moveforlifeqigong.com
Good luck to all participants! Let's embark on a wellness journey together with Move for Life Qigong.
Terms and Conditions: Move for Life Qigong "Bring a Friend & Save!"These terms and conditions ("Terms") outline the details and eligibility criteria for the "Bring a Friend & Save!" promotion offered by Move for Life Qigong. By participating in this promotion, you agree to comply with these Terms. Please read them carefully before proceeding.1. Eligibility:
a. This promotion is open to individuals who are legal residents of Australia and aged 18 years or older.
b. Participants must be existing customers of Move for Life Qigong and have previously attended at least one Qigong class or workshop.2. Promotion Details:
a. Participants who refer a friend to attend a Move for Life Qigong class or workshop will be eligible for a discount.
b. The referred friend must be a new customer who has not previously attended any Move for Life Qigong classes or workshops.
c. The discount will be applicable to the next class or workshop attended by the participant who made the referral, after the referred friend has completed their first class or workshop.
3. Discount:a. The discount amount and terms will be specified by Move for Life Qigong at the time of the referral.
b. The discount may be in the form of a percentage off the participant's next class or workshop fee, or any other form determined by Move for Life Qigong.
c. The discount is non-transferable and cannot be redeemed for cash or any other alternative.
4. Referral Process:
a. To participate, the existing customer ("Referrer") must provide the full name and contact details of the friend they are referring ("Referred Friend") to Move for Life Qigong.
b. Move for Life Qigong will contact the Referred Friend and provide them with instructions on how to redeem the discount.
c. The Referrer will be notified when the Referred Friend has successfully completed their first class or workshop.
5. Redemption:
a. The discount will be applied to the Referrer's next eligible class or workshop fee after the Referred Friend has completed their first class or workshop.
Terms and Conditions: Enter our competition for a chance to win a fantastic Wellness Pack1. Eligibility:- The competition is open to individuals aged 18 years or above.- Employees, affiliates, or immediate family members of Move for Life Qigong are not eligible to participate.2. How to Enter:- To enter the competition, participants must follow the specified entry instructions (e.g., liking the post, commenting, tagging a friend, etc.).- Only one entry per person will be accepted.- Any incomplete or inaccurate entries will be disqualified.3. Competition Period:- The competition begins on 08/06/23 at 10:00am and ends on 12/06/23 at 6:00pm (the "Competition Period").- All entries must be submitted within the Competition Period to be eligible for consideration.
Terms & Conditions for 5 Free Online Sessions with Move for Life Qigong:1. Eligibility: The offer of 5 free online sessions is available to new participants who have not previously attended any sessions or classes with Move for Life Qigong.2. Registration: To redeem the offer, participants must register through the designated online registration form provided on the Move for Life Qigong website or as instructed by the team.3. Session Availability: The availability of the free online sessions is subject to scheduling and capacity limitations. Move for Life Qigong reserves the right to modify or cancel sessions as necessary and will provide reasonable notice in such cases.4. Access and Technology: Participants are responsible for ensuring they have the necessary internet connection, compatible devices, and software to access the online sessions. Move for Life Qigong is not liable for any technical difficulties or limitations that may prevent participation.5. Code of Conduct: Participants are expected to maintain respectful and appropriate behavior throughout the online sessions. Any form of harassment, discrimination, or disruptive conduct will not be tolerated, and Move for Life Qigong reserves the right to revoke the free session offer in such cases.6. Non-Transferable: The 5 free online sessions are non-transferable and cannot be exchanged for cash or any other services provided by Move for Life Qigong.7. Disclaimer: Participants understand that the practice of Qigong involves physical movement and exertion, and they agree to participate at their own risk. Move for Life Qigong is not responsible for any injury, loss, or damage that may occur during the sessions.8. Modification of Terms: Move for Life Qigong reserves the right to modify or amend these terms and conditions at any time without prior notice. Participants will be bound by the most recent version of the terms available on the Move for Life Qigong website.By registering for the 5 free online sessions, participants acknowledge that they have read, understood, and agreed to abide by these terms and conditions.
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